CUSTOMER SERVICE SATISFACTORY SURVEY

CUSTOMER INFORMATION NAME: DATE: 5/17/2012 PHONE NUMBER: PROJECT  NAME:

Scale Rating : 5 being the highest and 1 being the lowest in the Satisfactory Scale.   S.NO QUESTIONS SATISFACTORY LEVEL

1. How satisfied were you with our responsiveness to inquiries or concerns?  1 2 3 4 5 2.  How satisfied were you with our FF&E installation team and their cleanliness? 1 2 3 4 5 3. How satisfied were you with the quality of our installation? 1 2 3 4 5 4. How satisfied were you with your project manager's planning/organization/accessibility at all times? 1 2 3 4 5 5. How satisfied were you with our flexibility to changes throughout the project? 1 2 3 4 5 6. How do you rate your overall satisfaction working with the ACE-ICS on this project? 1 2 3 4 5 7. What is the likelihood that you would recommend ACE-ICS to a colleague? 1 2 3 4 5 8. Overall comments for improvements: